#ProtectNorthHighlands – Test & Protect Service

We’re excited to launch the #ProtectNorthHighlands service free to all businesses (Chamber members & non members) thanks to generous support from Highlands and Islands Enterprise.

The service allows businesses access to a free, secure and simple way of storing customer details in line with Scottish Government’s requirements for Test and Protect.

Businesses from a range of sectors can sign up free of charge at protect.caithnesschamber.com and receive their individual QR and venue code. On sign up, participating businesses can instantly download auto generated posters & table cards with the details on for ease of use for them and for their customers.

Customers are asked to use the service on arriving at the businesses premises. Customers simply open the camera or QR code scanning app on their smartphone device and hold it up to the QR code to open the web app or alternatively, they can enter protect.caithnesschamber.com and manually enter the unique four digit venue code. Each venue registered will receive it’s own code so that details are stored correctly. Once a customer is ready to leave the premises, they’re encouraged to sign out to help keep data specific. There is an auto sign out facility should anyone leave forgetting to sign out.


Should any customer be unable to complete the process themselves, businesses have the ability to enter the data manually.

#ProtectNorthHighlands provides piece of mind to participating businesses and customers as their data is securely stored by Caithness Chamber of Commerce. Any data which is not called on by the NHS Test & Protect team is auto deleted after the mandatory 21 day period and any requests for information are sent direct to the Test & Protect team only. This feature allows participating businesses to concentrate on providing their usual level of fantastic customer service and for customers to know exactly where their data is.


The web app was designed and built entirely in the Highlands by Cairngorm Studios, Grantown-on-Spey, in conjunction with Cairngorms Business Partnership Ltd. The web-based Test & Protect solution has already been successfully rolled out by Cairngorms, Lochaber and Moray Chambers of Commerce.

To chat with a member of our team about signing up your business, please contact us now by email: protect@caithnesschamber.com

You can also download a FAQ document we’ve compiled which should help businesses with setting up the service.

This opportunity is available free of charge to interested businesses in Caithness & Sutherland. Those businesses who are members of Caithness Chamber of Commerce will receive a featured spot on the homepage which lists participating businesses. If you’d like to learn more about membership and the benefits of being a member of Caithness Chamber of Commerce. See the membership information here and get in touch with our Business Development Manager, Fiona via email; fiona@caithnesschamber.com

*Image of Kylesku bridge courtesy of SB Photography