6th August 2020
COVID has shown how important it is to ensure you have a reliable connection and the flexibility to move to a remote solution if required. With Openreach phasing out PSTN lines by 2025 and ISDN lines no longer available to purchase the world of VoIP will soon be the normality. Fibre 1 are urging all users to make the move to VoIP sooner rather than later.
Hosted VoIP is the future of telephony and comes with a range of benefits which can also help customers save money as the monthly costs include all local, national and mobile calls ensuring customers are not caught out by the addition of hefty call charges. The VoIP system gives users greater control on how their calls are handled with a number of features as standard including caller display, hunt groups, voicemail (email alert can be sent to be played on any device with speakers), call redirect along with a number of others.
Fibre 1 can also offer the added benefit that we can fully integrate Microsoft Teams with our VoIP system allowing remote working to be available for employees. Teams Integration will allow your users to make and receive calls wherever they are with the added collaboration benefits of: File Sharing, Screen Sharing, Video Calling and Instant Chat. All that is required is an additional licence to enable Teams integration which complements our VoIP phones to provide users a physical desk phone whilst in the office and Teams softphone feature on a smartphone when out and about.